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ADMINISTRATION
Why Administration?
This course enables you to develop a knowledge and understanding of many
aspects of the world of work. It shows you how important it is for organisations
to have effective administration. You will also learn Information Technology
skills which are now important in many jobs, as well as in your personal
life.
Course Outline
Administration uses technology to develop the skills and knowledge needed
for the processing and communication of business information.
There are three main elements in this course:
- Knowledge and Understanding
- Problem Solving
- Practical Abilities
Work is done on a variety of tasks which allow you to acquire these skills.
Examples of these include -
- learning about the importance of ICT (information communications technology)
in all kinds of organisations. This refers to E-mail, Internet, CD ROM
facility, Electronic Diary, Video Conferencing and Fax.
- learning to use computer software and hardware, including word - processing,
and the uses of spreadsheets and databases.
- planning and organising work schedules
- learning about health and safety at work.
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The course covers many aspects of business life such as security
of information, reception services, mail handling, flexible working
practices, travel, meetings and reprographics.
Core Skills
The following table lists the core skills which you can achieve
from passing this Standard Grade at Foundation, General or Credit
level.
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Standard Grade
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Core Skill - Problem Solving
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Information Tech.
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Critical Thinking
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Planning & Organisation
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Reviewing & Evaluating
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Information Technology
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Foundation
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Access 3
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Access 3
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Not Covered
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Information Tech.
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General
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Intermediate I
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Intermediate I
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Not Covered
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Intermediate I
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Credit
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Intermediate 2
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Intermediate 2
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Not Covered
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Intermediate 2
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Assessment
Administration is assessed at Foundation, General and Credit levels.
- Knowledge and Understanding and Problem Solving are assessed by an
external examination, set and marked by the SQA.
- Practical Abilities are assessed on a series of tasks carried out
in class time and sent to the SQA for marking.
Progression
Successfu1 completion of this course will normally lead to study -at the
following levels:
- A pass at Foundation Level - Intermediate 1
- A pass at General Level - Intermediate 2#
- A pass at Credit Level - Higher
National Qualifications (Within Higher Still)
Administration at
Intermediate 1
Intermediate 2
Higher
SGA in Business at
Intermediate 2
Higher
Hospitality: Reception & Accommodation at
Intermediate 2
Higher
Career Areas
- Administration & Management
- Computing & ICT
- Hospitality, Catering & Tourism
- Transport & Distribution
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